4.9 out of 5 Stars based on 286 Reviews on Google.
Read what some of our patients have to say about our staff and our office!
Echo Novell has been a pleasure to work with. I got my hearing aids back in November and had no problem getting accustomed to them. I normally wear contacts and when I had an eye issue I had to wear my glasses all day every day. When wearing my glasses...
Gary Kelley, on Google
Fast testing and getting hearing aids order. Very clean and polite. Told me how much my insurance was going to pay. Never tried to make me buy a upgrade aids .. That means alot to me. Honesty and telling me that the are just what I needed to hear better....
Cindy Conrad, on Google
The receptionist was wonderful, and the doctor was also very, very nice.
Linda Hickman, on Google
Derick at your Lancaster, Ohio office was very professional and able to solve the problem I had with my hearing aids.Thank you Derick.
Frances Matz (Fran), on Google
Have been going there for over 10 years .Everyone is very friendly.
Cherole, on Google
Matt was very quick to get me scheduled in, explained my options very well also explained how the devises work , very knowledgeable of the products and services they provide. Thanks Matt for making this difficult time some much easier.
Casey Phillips, on Google
Fantastic service! Derek Gorsuch was professional and knowledgeable regarding testing and selection of best hearing aids for me! I was immediately seen at set appointment time, no waiting. I would highly recommend Derek Gorsuch and Echo-Norvell in Lancaster, Ohio.
LuAnn Raynes, on Google
I really appreciated the honesty and professionalism of this hearing aid center. Instead of trying to sell me something they knew wouldn’t truly help, they took the time to explain my situation and advised me to see a medical doctor first. That level of integrity is rare and says a...
Michael Fleming, on Google
Matt has always been a great help whenever I’ve had an issue. I’m very pleased.
Steven Swary, on Google
Very personable and perfessional Derek was very informanable and was very helpful.
Thomas Tobin, on Google
Very,friendly and knowledgeable
Barbara Bartlett, on Google
Always been good
Jack Charles, on Google
I had a charging port issue I contacted them on Friday afternoon and my problem was solved by Monday morning.
Michael Caton, on Google
Have been going to echo norvell for the past 16years ... Matt has helped me in so many ways... I work messed up hours,,but have called Matt and he always has a way of getting me in....there are closer places and probably cheaper hearing aids but I can trust Matt...
Jamin Martin, on Google
Excellent service, attention to detail, focused on customer satisfaction. Could not be more pleased. Derek, my hearing specialist did a fantastic job.
Harold Mowery, on Google
So helpful!
Debra Smith, on Google
The receptionist is so helpful!
Cody Wickham, on Google
Great service, friendly and patient!
dbcanup, on Google
ECHO NORVELL is a place to visit if your experiencing hearing loss. MATT was so helpful to fit me with hearing aides that fit my budget and improve my hearing without the pressure of a hard sell. I would recommend ECHO NORVELL to everyone who wishes to recover the hearing...
Dave Adam, on Google
Their always kind and helpful
Rick Wollard, on Google
