4.9 out of 5 Stars based on 167 Reviews on Google.
Read what some of our patients have to say about our staff and our office!
Derick at your Lancaster, Ohio office was very professional and able to solve the problem I had with my hearing aids.Thank you Derick.
Frances Matz (Fran), on GoogleVery friendly and professional.
Jeff Henderson, on GoogleThe hearing test was done by an audiologist, at my ENT but also affiliated with this office. The office was very professional.
Angela Nixon, on GoogleWhat I don't understand is if you allow 3,000 for hearing aids why can't I get the ones you don't see for 2,000? It seems that you are not looking out for me I wear glasses the over the ear aids come out when I take my glasses off
Sandra Mayernik, on GoogleEcho Norvell Hearing was very helpful in getting Hearing aids for my uncle that work for him. He is very happy with his new Hearing aids.
Paul Farley, on GoogleCompetent, courteous, and friendly. Derek is qualified and helpful.
Peggy Sattler, on GoogleWonderful dic polite fixed problem I had with my hearings aids would recommend him to my friends
Jeannie Waddell, on GoogleDerek goes out of his way at the Lancaster office to provide top quality care and advice related to your hearing needs. He really helps you to feel comfortable and at ease when selecting a quality hearing aid. He is prompt with any questions you may have and provides top...
Debra Scarberry, on GoogleFound Echo-Norvell by chance, and so happy we did. I talked with Derek a couple times on the phone. Told him our situation and previous experience the week prior. Derk was very kind and respectful with my mom and I. The visit was quick and easy. Thank you Derk for...
Barb Stevison, on GoogleI got hearing aids from Derek last year. I was having some issues recently with the app & 1 of my hearing aids. Derek explained the app & how to fix & the difference in ears & adjusted my aids accordingly. He has the best personality & cares about his...
sandra norris, on GoogleThe hearing test was very well done. I got an accurate reading for my hearing loss. The selection of a hearing aid was easy. No pressure. Everything explained. Very happy with the service I got.
Michael McDevitt, on GoogleAmazing service !! Hearing aides are wonderful!!
Dianna Lynn, on GoogleMy representative Derek always takes care of everything fast.
Shannon Yoders, on GoogleAwesome experience ☺️
Kenya Walker, on GoogleDerek was great to work with. He was very knowledgeable and took his time to make we understood all our options. Would highly recommend him and his company!
Steve, on GoogleI was very happy and satisfied with all my interactions with Dr. Norvell, I'm excited to be able to hear. He was kind and patient and answered all my questions and concerns. Thank you for my family, who have had to repeat themselves for many years. When I got home...
Deb Jones, on GoogleVery pleased
Roger Morgan, on GoogleVery friendly, little to no wait, procedures explained and easily understood, nice atmosphere. Suggestion: I found it better to close my eyes during the headset test so I wouldn’t anticipate the sound if I watched the keyboard being pushed.
Deborah Music, on GoogleMy mom recently got hearing aids and I would recommend this place to anyone looking. The are very knowledgeable and even more helpful than my expectations. Keep up the good work!
Tricia Tilley, on GoogleEvery good. And warm setting made me feel comfortable had good visit.
Kathi Hurst, on GoogleDerek is great Very helpful
Jack Davidson, on Google