Hearing Specialists at Echo-Norvell Hearing Aid Service in Ohio

Matt Starner, HIS

Owner, Hearing Instrument Specialist

Matt is licensed as a Hearing Aid Specialist by the State of Ohio’s Hearing and Speech Professionals Board and has been since 1997. Matt started his career of helping the hearing impaired in 1996 (as a trainee) in Zanesville, Ohio working for Beltone Hearing Center.

In 2005 Matt was promoted to Vice President of Operations for the newly formed Echo-Norvell Hearing Aid Services, Inc. in Newark Ohio. Echo-Norvell was opened in October of 2005 with the knowledge that Licking and Fairfield Counties deserved a much higher level of hearing healthcare. From the onset, our patients note that Echo-Norvell is a true hearing healthcare facility and not just a place that “sells hearing aids”. In October of 2013 Matt was promoted to President/Owner of Echo-Norvell Hearing Aid Services Inc. In March of 2022 Echo-Norvell Hearing moved from their well know office on Granville St. to a brand new/state of the art facility to better serve Licking County and the surrounding areas.

Matt currently serves as an ambassador with Listen Carefully; an educational organization that is dedicated to the hearing impaired community. Matt was also recently asked to serve on the advisory board of Otoset ear cleaning systems. In the fall of 2022 Matt was also asked to testify before Ohio Senators about the importance of licensing for Hearing Aid Specialists in Ohio. The testimony given helped preserve licensing in Ohio.

In the past Matt served as a trustee and also Vice President of the Hearing Healthcare Alliance of Ohio. In 2016 Matt was appointed by Governor Kasich to the Ohio Hearing Aid Dealers and Fitters Licensing Board where he was chosen by his peers to be the Vice Chairman of the board. He was again appointed to the newly formed Ohio Speech and Hearing Professionals Board in 2018; again by Governor Kasich and then for another term by Governor DeWine. During his time on the newly formed board, Matt served on the Investigative Review Group and Licensure Review Committee. While Chairing the Rules Committee there where several changes made to the rules governing Hearing Aid Specialists that will help to further protect the hearing impaired citizens of Ohio for many years to come. Matt still serves the Speech and Hearing Professionals Board by proctoring state practical exams to newly licensed specialists.

Matt and his wife Amy reside in Thornville and have an adult son, Kaleb. They all enjoy spending time together boating, going to sporting events, concerts and other family activities. They all are involved in various charities including The Driven Foundation, The Brian Frate Memorial Golf Outing and The Chloe Barker Scholarship Fund. They are very proud of their support of local events including: Rockin’ the Rooftop, Ground Hog Breakfast, Buckeye Lake BLAST, Lighting of the Courthouse and many other events.

Derek Gorsuch, HIS

Hearing Instrument Specialist

Derek Gorsuch is the Hearing Instrument Specialist located in our Lancaster office. He is responsible for hearing tests, diagnostic testing and hearing aid consultations. Derek also performs cleaning, servicing and programing of hearing devises, most at no charge. Derek is a factory trained Hearing Instrument Specialist with extensive training to help give you the very best care possible in the Lancaster area. Derek is a graduate of West Muskingum High School in Zanesville and Zane State College where he graduated with a degree in Business Management.

Derek is a licensed hearing instrument specialist by the State of Ohio, and has been involved in the hearing healthcare field his entire life. As a youngster, he had the privilege to be around the hearing healthcare field observing his father working with two of the most predominant ENT’s (Otolaryngologist) in Ohio. Seeing how these doctors could help people inspired him to help people with their hearing need. Now Derek works hand in hand with the ENT’s in The River View medical facility, which has brought his journey full circle.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 349 Reviews on Google.

Derek is very attentive and knowledgeable about his products.

Rose Emmert, on Google

Great service.Dereck is wonderful.

Donna Stufflebeam, on Google

My right hearing aid stopped working last week Derek got me in promptly and showed me the wax accumulation that was causing the problem. He also showed me how to address this problem should it recur. I have been only pleased with all of my visits with him.

Avrom Epstein, on Google

Mr. Starner helped me with a broken hearing aid that the wire was broken on right at the receiver. He worked very hard to remove the broken piece and is ordering me a new one, even though I was not a client. He and the office staff were very kind...

CL Wolfe, on Google

The service is unmatched!

Clyde McIntire, on Google

Loved the Service. No wait time. Quick and Friendly

deborah k armstrong, on Google

Clean place, knowledgeable and polite doctor.

Darin Marshall, on Google

Matt is a great person he helps with all of your needs also we can’t forget his great office person!! Thanks to you both.

Ralph Stidham, on Google

Exclent service and easy to work with. I would definitely recommend this place to someone and i will definitely keep going back for my hearing needs.

David Reger, on Google

Thanks to Matt for working with my insurance to get me a set of hearing aids. And they are there for any questions and needs I might have.

Cathy Peterfish, on Google

Always very helpful and answers all of my questions Very friendly and cares about his patients.

Judith Wehrmann, on Google

From the initial phone call and through the testing phase, this has been a great experience. Very professional and informative. I highly recommend Echo -Norvell. A+ business..........An Update to my initial review. These hearing aids are life changing! I had gotten to the point where I hated going out to...

Michael Davis, on Google

The hearing aids have been very useful and effective, and the service I get from Derek Gorsuch has been outstanding!

Jamey Keys, on Google

I was very impressed that Echo-Novell did not try to sell me a product that would not help me at this time and recommended that I seek help from a medical practitioner. Would highly recommend Echo-Novell.

Judy Mauter, on Google

Matt Starner is a great provider. He certainly knows what he’s talking about, and answers questions clearly and in a way that’s easily understandable. Very thorough and informative, while being very personable. The lady who works his front office is extremely helpful, too. Most Highly recommended

William DeWeese (Bill), on Google

Derek is great .he is very friendly and helpful.hearing work well

Terry Williams, on Google

Excellent care and very knowledgeable. Matt spent a great deal of time helping me adjust to my new hearing aids. So grateful for there office.

robin Guinsler, on Google

Very happy, I had an issue with one of my hearing aids, and Matt was able to find it quickly and got it replaced. The staff is very friendly and accommodating. I highly recommend.