About Us

About Us

Hearing Care Excellence for Lancaster and Newark, OH

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Lancaster and Newark, OH communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 354 Reviews on Google.

Have been going there for over 10 years .Everyone is very friendly.

Reviewer Profile Photo Cherole, on Google

Matt is patient and easy to work with for a first time customer. I have needed a lot of help to get my hearing right.

Reviewer Profile Photo Michael Sullivan, on Google

Matt has always been a great help whenever I’ve had an issue. I’m very pleased.

Reviewer Profile Photo Steven Swary, on Google

Derek is great .he is very friendly and helpful.great place to get hearing. Aide's very knowledgeable

Reviewer Profile Photo Terry Williams, on Google

Wonderful to work with Matt always takes time with me and helps with all my questions.

Reviewer Profile Photo A Google User, on Google

Excellent service, thank you!

Reviewer Profile Photo Bob Siegel, on Google

Was a great experience

Reviewer Profile Photo kim hardin, on Google

Went to visit Matt couple of years ago and he tested my hearing, explained things to me about my hearing loss and about how hearing aids could benefit me. Purchased my first pair of Audibel hearing aides. Made a few trips into the office when I had any issues with...

Reviewer Profile Photo Christy Buxton, on Google

The staff is very professional and personable .

Reviewer Profile Photo Chuck Clevenger, on Google

Very happy with my visit, Matt was very knowledgeable and helpful in helping with my hearing loss Thank you

Reviewer Profile Photo Jerry Miller, on Google

They explain things very well and help you with what you need

Reviewer Profile Photo Mike Koonts, on Google

Derek is very attentive and knowledgeable about his products.

Reviewer Profile Photo Rose Emmert, on Google

Great service.Dereck is wonderful.

Reviewer Profile Photo Donna Stufflebeam, on Google

My right hearing aid stopped working last week Derek got me in promptly and showed me the wax accumulation that was causing the problem. He also showed me how to address this problem should it recur. I have been only pleased with all of my visits with him.

Reviewer Profile Photo Avrom Epstein, on Google

Mr. Starner helped me with a broken hearing aid that the wire was broken on right at the receiver. He worked very hard to remove the broken piece and is ordering me a new one, even though I was not a client. He and the office staff were very kind...

Reviewer Profile Photo CL Wolfe, on Google

The service is unmatched!

Reviewer Profile Photo Clyde McIntire, on Google

Loved the Service. No wait time. Quick and Friendly

Reviewer Profile Photo deborah k armstrong, on Google

Clean place, knowledgeable and polite doctor.

Reviewer Profile Photo Darin Marshall, on Google

Matt is a great person he helps with all of your needs also we can’t forget his great office person!! Thanks to you both.

Reviewer Profile Photo Ralph Stidham, on Google

Exclent service and easy to work with. I would definitely recommend this place to someone and i will definitely keep going back for my hearing needs.

Reviewer Profile Photo David Reger, on Google