4.9 out of 5 Stars based on 290 Reviews on Google.
Read what some of our patients have to say about our staff and our office!
This place amazes me! Staff is professional and so easy to deal with. Had an issue with one of my hearing aides not working. I called Matt and he said to bring it in. He found issue immediately and replaced filter. It was plugged by ear wax & dead skin....
Anthony Chase, on Google
Matt was very busy but he accommodated to fix the problem. He was patient and kind.
Linda Bigboy, on Google
Very happy with my visit, Matt was very knowledgeable and helpful in helping with my hearing loss Thank you
Jerry Miller, on Google
I have been a client of Echo-Norvell and Matt Starner for about 18 years. I highly recommend Matt and his business for your hearing needs. Matt’s expertise, professionalism, and friendly service have always been great. Visit Echo-Norvell for your hearing needs; you won’t be disappointed.
arnie ettenhofer, on Google
Always have a pleasant experience with Matt and his staff at Echo Norvell. Always knowledgeable and friendly. Been going there for over 30 years.
Trisha Hinds, on Google
Very nice very understanding very polite very great at their job.
Lori Palm, on Google
Always friendly and easy to talk with.
Patricia Faller, on Google
Derek was very helpful getting me the supplies that we needed for our hearing aids, and explaining how to use them.
anita Smith, on Google
WIN - WIN Great service during evaluation and great service for the last 12 years with Echo Norvell and Matt Starner! Highly recommend using Echo Norvell for all your hearing issues and needs.. On my third set of hearing aids . I have nothing but great words for Matt Starner...
Chad Aimee Canter, on Google
Derek is great .he is very friendly and helpful.hearing work well
Terry Williams, on Google
Echo Novell has been a pleasure to work with. I got my hearing aids back in November and had no problem getting accustomed to them. I normally wear contacts and when I had an eye issue I had to wear my glasses all day every day. When wearing my glasses...
Gary Kelley, on Google
Fast testing and getting hearing aids order. Very clean and polite. Told me how much my insurance was going to pay. Never tried to make me buy a upgrade aids .. That means alot to me. Honesty and telling me that the are just what I needed to hear better....
Cindy Conrad, on Google
The receptionist was wonderful, and the doctor was also very, very nice.
Linda Hickman, on Google
Derick at your Lancaster, Ohio office was very professional and able to solve the problem I had with my hearing aids.Thank you Derick.
Frances Matz (Fran), on Google
Have been going there for over 10 years .Everyone is very friendly.
Cherole, on Google
Matt was very quick to get me scheduled in, explained my options very well also explained how the devises work , very knowledgeable of the products and services they provide. Thanks Matt for making this difficult time some much easier.
Casey Phillips, on Google
Fantastic service! Derek Gorsuch was professional and knowledgeable regarding testing and selection of best hearing aids for me! I was immediately seen at set appointment time, no waiting. I would highly recommend Derek Gorsuch and Echo-Norvell in Lancaster, Ohio.
LuAnn Raynes, on Google
I really appreciated the honesty and professionalism of this hearing aid center. Instead of trying to sell me something they knew wouldn’t truly help, they took the time to explain my situation and advised me to see a medical doctor first. That level of integrity is rare and says a...
Michael Fleming, on Google
Matt has always been a great help whenever I’ve had an issue. I’m very pleased.
Steven Swary, on Google
Very personable and perfessional Derek was very informanable and was very helpful.
Thomas Tobin, on Google
