4.9 out of 5 Stars based on 288 Reviews on Google.
Read what some of our patients have to say about our staff and our office!
WIN - WIN Great service during evaluation and great service for the last 12 years with Echo Norvell and Matt Starner! Highly recommend using Echo Norvell for all your hearing issues and needs.. On my third set of hearing aids . I have nothing but great words for Matt Starner...
Derek is great .he is very friendly and helpful.hearing work well
Echo Novell has been a pleasure to work with. I got my hearing aids back in November and had no problem getting accustomed to them. I normally wear contacts and when I had an eye issue I had to wear my glasses all day every day. When wearing my glasses...
Fast testing and getting hearing aids order. Very clean and polite. Told me how much my insurance was going to pay. Never tried to make me buy a upgrade aids .. That means alot to me. Honesty and telling me that the are just what I needed to hear better....
The receptionist was wonderful, and the doctor was also very, very nice.
Derick at your Lancaster, Ohio office was very professional and able to solve the problem I had with my hearing aids.Thank you Derick.
Have been going there for over 10 years .Everyone is very friendly.
Matt was very quick to get me scheduled in, explained my options very well also explained how the devises work , very knowledgeable of the products and services they provide. Thanks Matt for making this difficult time some much easier.
Fantastic service! Derek Gorsuch was professional and knowledgeable regarding testing and selection of best hearing aids for me! I was immediately seen at set appointment time, no waiting. I would highly recommend Derek Gorsuch and Echo-Norvell in Lancaster, Ohio.
I really appreciated the honesty and professionalism of this hearing aid center. Instead of trying to sell me something they knew wouldn’t truly help, they took the time to explain my situation and advised me to see a medical doctor first. That level of integrity is rare and says a...
Matt has always been a great help whenever I’ve had an issue. I’m very pleased.
Very personable and perfessional Derek was very informanable and was very helpful.
Very,friendly and knowledgeable
Always been good
I had a charging port issue I contacted them on Friday afternoon and my problem was solved by Monday morning.
Have been going to echo norvell for the past 16years ... Matt has helped me in so many ways... I work messed up hours,,but have called Matt and he always has a way of getting me in....there are closer places and probably cheaper hearing aids but I can trust Matt...
Excellent service, attention to detail, focused on customer satisfaction. Could not be more pleased. Derek, my hearing specialist did a fantastic job.
So helpful!
The receptionist is so helpful!
Great service, friendly and patient!