Hearing Specialists at Echo-Norvell Hearing Aid Service in Ohio

Matt Starner, HIS

Owner, Hearing Instrument Specialist

Matt is licensed as a Hearing Aid Specialist by the State of Ohio’s Hearing and Speech Professionals Board and has been since 1997. Matt started his career of helping the hearing impaired in 1996 (as a trainee) in Zanesville, Ohio working for Beltone Hearing Center.

In 2005 Matt was promoted to Vice President of Operations for the newly formed Echo-Norvell Hearing Aid Services, Inc. in Newark Ohio. Echo-Norvell was opened in October of 2005 with the knowledge that Licking and Fairfield Counties deserved a much higher level of hearing healthcare. From the onset, our patients note that Echo-Norvell is a true hearing healthcare facility and not just a place that “sells hearing aids”. In October of 2013 Matt was promoted to President/Owner of Echo-Norvell Hearing Aid Services Inc. In March of 2022 Echo-Norvell Hearing moved from their well know office on Granville St. to a brand new/state of the art facility to better serve Licking County and the surrounding areas.

Matt currently serves as an ambassador with Listen Carefully; an educational organization that is dedicated to the hearing impaired community. Matt was also recently asked to serve on the advisory board of Otoset ear cleaning systems. In the fall of 2022 Matt was also asked to testify before Ohio Senators about the importance of licensing for Hearing Aid Specialists in Ohio. The testimony given helped preserve licensing in Ohio.

In the past Matt served as a trustee and also Vice President of the Hearing Healthcare Alliance of Ohio. In 2016 Matt was appointed by Governor Kasich to the Ohio Hearing Aid Dealers and Fitters Licensing Board where he was chosen by his peers to be the Vice Chairman of the board. He was again appointed to the newly formed Ohio Speech and Hearing Professionals Board in 2018; again by Governor Kasich and then for another term by Governor DeWine. During his time on the newly formed board, Matt served on the Investigative Review Group and Licensure Review Committee. While Chairing the Rules Committee there where several changes made to the rules governing Hearing Aid Specialists that will help to further protect the hearing impaired citizens of Ohio for many years to come. Matt still serves the Speech and Hearing Professionals Board by proctoring state practical exams to newly licensed specialists.

Matt and his wife Amy reside in Thornville and have an adult son, Kaleb. They all enjoy spending time together boating, going to sporting events, concerts and other family activities. They all are involved in various charities including The Driven Foundation, The Brian Frate Memorial Golf Outing and The Chloe Barker Scholarship Fund. They are very proud of their support of local events including: Rockin’ the Rooftop, Ground Hog Breakfast, Buckeye Lake BLAST, Lighting of the Courthouse and many other events.

Derek Gorsuch, HIS

Hearing Instrument Specialist

Derek Gorsuch is the Hearing Instrument Specialist located in our Lancaster office. He is responsible for hearing tests, diagnostic testing and hearing aid consultations. Derek also performs cleaning, servicing and programing of hearing devises, most at no charge. Derek is a factory trained Hearing Instrument Specialist with extensive training to help give you the very best care possible in the Lancaster area. Derek is a graduate of West Muskingum High School in Zanesville and Zane State College where he graduated with a degree in Business Management.

Derek is a licensed hearing instrument specialist by the State of Ohio, and has been involved in the hearing healthcare field his entire life. As a youngster, he had the privilege to be around the hearing healthcare field observing his father working with two of the most predominant ENT’s (Otolaryngologist) in Ohio. Seeing how these doctors could help people inspired him to help people with their hearing need. Now Derek works hand in hand with the ENT’s in The River View medical facility, which has brought his journey full circle.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 198 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very nice , clean area and answering all of they questions

Patricia Chalmers, on Google

I had excellent service at Echo-Norvell Hearing. Everything was explained in great detail.

Becky Stevens, on Google

Fantastic service! Derek Gorsuch was professional and knowledgeable regarding testing and selection of best hearing aids for me! I was immediately seen at set appointment time, no waiting. I would highly recommend Derek Gorsuch and Echo-Norvell in Lancaster, Ohio.

LuAnn Raynes, on Google

The office was clean and the staff were very nice and answered all my questions. I would recommend this office to anyone.

KELLY Stephens, on Google

I was appreciative of the quality of service I received during my hearing evaluation plus am thankful for the conversation I had afterwards regarding memory loss and hearing loss.

Rebecca Nixon, on Google

I'm very happy with the service. They have great customer service and are very helpful with the hearing process.

Shannon Filyo, on Google

Fast and easy, everyone was nice, and I can hear

Sheridan Bush, on Google

Patricia Wynkoop, on Google

Meyling Perez, on Google

I met with Derek at Echo-Norvell in Lancaster due to reduced reception on my hearing aids. Derek was able to rectify the matter efficiently and effectively, as he has done during past visits. I am extremely satisfied with my experience today, 12/16/24. Keith French

Keith French, on Google

I have been going to Echo-Norvell in Lancaster, Oh. I meet Derek there about 6 years ago. He tested me and fit me with very nice hearing aids. Derek/Echo-Norvell has always taken very good care of me, no matter what small problem I might be having with my hearing aids....

Alan Hawkins, on Google

Very professional and extraordinary helpful.

Donald Ellis, on Google

Derek has taken care of my hearing aid needs since I first got them and is always helpful and responsive to my questions and concerns. Couldn’t ask for better support and service. Definitely recommend him for hearing related issues

Brad Trainer, on Google

Friendly, caring kind

Jennifer Wohrer, on Google

Derick at your Lancaster, Ohio office was very professional and able to solve the problem I had with my hearing aids.Thank you Derick.

Frances Matz (Fran), on Google

Very friendly and professional.

Jeff Henderson, on Google

The hearing test was done by an audiologist, at my ENT but also affiliated with this office. The office was very professional.

Angela Nixon, on Google

Cathi Whitcraft, on Google

What I don't understand is if you allow 3,000 for hearing aids why can't I get the ones you don't see for 2,000? It seems that you are not looking out for me I wear glasses the over the ear aids come out when I take my glasses off

Sandra Mayernik, on Google

Doug Dyer, on Google

Echo Norvell Hearing was very helpful in getting Hearing aids for my uncle that work for him. He is very happy with his new Hearing aids.

Paul Farley, on Google

Competent, courteous, and friendly. Derek is qualified and helpful.

Peggy Sattler, on Google

Wonderful dic polite fixed problem I had with my hearings aids would recommend him to my friends

Jeannie Waddell, on Google

Derek goes out of his way at the Lancaster office to provide top quality care and advice related to your hearing needs. He really helps you to feel comfortable and at ease when selecting a quality hearing aid. He is prompt with any questions you may have and provides top...

Debra Scarberry, on Google

Found Echo-Norvell by chance, and so happy we did. I talked with Derek a couple times on the phone. Told him our situation and previous experience the week prior. Derk was very kind and respectful with my mom and I. The visit was quick and easy. Thank you Derk for...

Barb Stevison, on Google