Hearing Specialists at Echo-Norvell Hearing Aid Service in Ohio

Matt Starner, HIS

Owner, Hearing Instrument Specialist

Matt is licensed as a Hearing Aid Specialist by the State of Ohio’s Hearing and Speech Professionals Board and has been since 1997. Matt started his career of helping the hearing impaired in 1996 (as a trainee) in Zanesville, Ohio working for Beltone Hearing Center.

In 2005 Matt was promoted to Vice President of Operations for the newly formed Echo-Norvell Hearing Aid Services, Inc. in Newark Ohio. Echo-Norvell was opened in October of 2005 with the knowledge that Licking and Fairfield Counties deserved a much higher level of hearing healthcare. From the onset, our patients note that Echo-Norvell is a true hearing healthcare facility and not just a place that “sells hearing aids”. In October of 2013 Matt was promoted to President/Owner of Echo-Norvell Hearing Aid Services Inc. In March of 2022 Echo-Norvell Hearing moved from their well know office on Granville St. to a brand new/state of the art facility to better serve Licking County and the surrounding areas.

Matt currently serves as an ambassador with Listen Carefully; an educational organization that is dedicated to the hearing impaired community. Matt was also recently asked to serve on the advisory board of Otoset ear cleaning systems. In the fall of 2022 Matt was also asked to testify before Ohio Senators about the importance of licensing for Hearing Aid Specialists in Ohio. The testimony given helped preserve licensing in Ohio.

In the past Matt served as a trustee and also Vice President of the Hearing Healthcare Alliance of Ohio. In 2016 Matt was appointed by Governor Kasich to the Ohio Hearing Aid Dealers and Fitters Licensing Board where he was chosen by his peers to be the Vice Chairman of the board. He was again appointed to the newly formed Ohio Speech and Hearing Professionals Board in 2018; again by Governor Kasich and then for another term by Governor DeWine. During his time on the newly formed board, Matt served on the Investigative Review Group and Licensure Review Committee. While Chairing the Rules Committee there where several changes made to the rules governing Hearing Aid Specialists that will help to further protect the hearing impaired citizens of Ohio for many years to come. Matt still serves the Speech and Hearing Professionals Board by proctoring state practical exams to newly licensed specialists.

Matt and his wife Amy reside in Thornville and have an adult son, Kaleb. They all enjoy spending time together boating, going to sporting events, concerts and other family activities. They all are involved in various charities including The Driven Foundation, The Brian Frate Memorial Golf Outing and The Chloe Barker Scholarship Fund. They are very proud of their support of local events including: Rockin’ the Rooftop, Ground Hog Breakfast, Buckeye Lake BLAST, Lighting of the Courthouse and many other events.

Derek Gorsuch, HIS

Hearing Instrument Specialist

Derek Gorsuch is the Hearing Instrument Specialist located in our Lancaster office. He is responsible for hearing tests, diagnostic testing and hearing aid consultations. Derek also performs cleaning, servicing and programing of hearing devises, most at no charge. Derek is a factory trained Hearing Instrument Specialist with extensive training to help give you the very best care possible in the Lancaster area. Derek is a graduate of West Muskingum High School in Zanesville and Zane State College where he graduated with a degree in Business Management.

Derek is a licensed hearing instrument specialist by the State of Ohio, and has been involved in the hearing healthcare field his entire life. As a youngster, he had the privilege to be around the hearing healthcare field observing his father working with two of the most predominant ENT’s (Otolaryngologist) in Ohio. Seeing how these doctors could help people inspired him to help people with their hearing need. Now Derek works hand in hand with the ENT’s in The River View medical facility, which has brought his journey full circle.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 256 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Always available and helpful. I’ve had two sets of hearing aids from them and have always been very pleased.

Sewall Phelps, on Google

Matt and the team at Echo Norvell are a trusted hearing advisor/provider. Service is second to none, pricing fair and expectations realistic. I drive over an hour and past name hearing aid providers because of their attention to detail and service. I would trust none other than Matt and team...

Chris Hiner, on Google

Derek did a thorough job of cleaning my hearing aids and was helpful and pleasant to deal with.

Toni Harper, on Google

Great experience. DERICK ANSWERED ALL MY CONCERNS AN WAS VERY HELPFUL. DEALT WITH THEM BEFORE AND ALWAYS FELT AT EASE.

Kevin, on Google

Always have a pleasant experience with Matt and his staff at Echo Norvell. Always knowledgeable and friendly. Been going there for over 25 years.

Trisha Hinds, on Google

Very nice facility. Super friendly and accommodation staff. Matt took the time to explain not just the benefits, but the downfalls of hearing aids, and to customize my needs, both physically and financially, to the right aids, even if that meant delaying my purchase. He was more concerned about my...

David Tarrant, on Google

Always a great experience with Matt at Echo-Norvell. You will not find a better person to take care of your hearing needs outside of Matt. Someone who truly cares for his patients and always willing to go above and beyond to get you what you need. If you need hearing...

Matt M, on Google

Very informative

MOLLI STICKLE, on Google

Matt is a great person he helps with all of your needs also we can’t forget his great office person!! Thanks to you both.

Ralph Stidham, on Google

Always friendly reception and clear explanation of instructions, etc. I would and have recommended Echo Norvell to my friends.

Diantha Wilson, on Google

Hearing aides work as advertised and customer service is excellent

Jack King, on Google

I have a lot of good things to say about echo Norvell, they always been there for me and there prices are affordable.

Dana Weisenberger, on Google

Very nice very understanding very polite very great at their job.

Lori Palm, on Google

I'm new to the hearing aid world and Echo-Norvel has Excellent service - friendly and extremely knowledgeable - worked well explaining levels of purchase and costs - excited to get on board as a faithful client!

bethany mcdonald, on Google

Matt Starner is a great provider. He certainly knows what he’s talking about, and answers questions clearly and in a way that’s easily understandable. Very thorough and informative, while being very personable. The lady who works his front office is extremely helpful, too. Most Highly recommended

William DeWeese (Bill), on Google

Matt is Phenomenal!!! He went out of his way to get work me into his schedule. Fixed my issue in a matter of minutes

Jeff Starcher, on Google

Gary says" I am thrilled with the service I received at Echo-Norvell Hearing Aid Service. I can HEAR again! Thanks

Val Grain, on Google

I was nervous about getting a hearing aid. This great place educates you every step of the way. I highly recommend Echo-Norvell. Matt was such a knowledgeable person and helpful in all aspects.

Christine Smith, on Google

Have never had anything but great service. Derek is always prompt to return my calls if he is busy with a customer and unable to answer at the time. He is kind and knowledgeable and answers any questions or concerns. I would recommend this practice highly.

Lou Reef, on Google

Customer Service was top notch!!! Very pleased with both gentleman we spoke with (at 2 different locations) Thank you!

Michele Hanna, on Google