Hearing Aid Center in Lancaster

Echo-Norvell Hearing Aid Service

Echo-Norvell Hearing Aid Service

414 East Main St Suite 200, Lancaster, OH 43130
Location Details

Office Hours

  • Monday: 8:00 am - 4:00 pm
  • Tuesday: 8:00 am - 4:00 pm
  • Wednesday: 8:00 am - 4:00 pm
  • Thursday: 8:00 am - 4:00 pm
  • Friday: 8:00 am - 4:00 pm
  • Saturday: Closed
  • Sunday: Closed

About Us

Hearing Care Excellence for Lancaster and Newark, OH

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Lancaster and Newark, OH communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Schedule Online

Meet the Staff

Derek Gorsuch, HIS

Hearing Instrument Specialist

Derek Gorsuch is the Hearing Instrument Specialist located in our Lancaster office. He is responsible for hearing tests, diagnostic testing and hearing aid consultations. Derek also performs cleaning, servicing and programing of hearing devises, most at no charge. Derek is a factory trained Hearing Instrument Specialist with extensive training to help give you the very best care possible in the Lancaster area. Derek is a graduate of West Muskingum High School in Zanesville and Zane State College where he graduated with a degree in Business Management.

Derek is a licensed hearing instrument specialist by the State of Ohio, and has been involved in the hearing healthcare field his entire life. As a youngster, he had the privilege to be around the hearing healthcare field observing his father working with two of the most predominant ENT’s (Otolaryngologist) in Ohio. Seeing how these doctors could help people inspired him to help people with their hearing need. Now Derek works hand in hand with the ENT’s in The River View medical facility, which has brought his journey full circle.

Patient Reviews

Read a Few of Our Google Reviews

4.7 out of 5 Stars based on 85 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I really appreciate the customer care Matt and his team have when you walk thru the door and on the phone. I really enjoyed the professionalism and care Matt has with his customers! So glad I decided to go to Echo- Norvell!

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Beth P, on Google

I purchased the hearing aids three years ago and have been very satisfied with them and with the service I have received. I highly recommend them.

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Mary Doran, on Google

I really like the new location, I am very satisfied with my new hearing aids, I will have them now almost a year,they are there for you to help with questions and friendly to.

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Cheryl Staugh, on Google

They are very friendly and helpful. I arrived early for my appointment and as soon as I filled out the paperwork they took me back and I was done before my appointment time.

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Tina Morris, on Google

Owner Matt Starner and his team at Echo-Norvell Hearing Aid Service provides professional one or one service and supports his products 100%. I am on my second pair of hearing aids and I get treated like it is my first visit every time I walk through their door. Matt’s office...

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Tad Barker, on Google

Echo Norvell really does keep the patient front and center at all times. It's not about the sales but helping a person to have the best hearing. It is very refreshing to meet a very professional and caring staff!

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Nancy McAleer, on Google

What a great overall experience, from the moment I walked into the front door I felt comfortable, the testing process was simple and painless. Matt and his staff are top notch professionals and helped me choose a hearing aid the fit my needs and budget. Highly recommended, don’t waste your...

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Kevin Saunders, on Google

Was very satisfied with the professionalism shown ! Very excited to receive my hearing aids!! I would highly recommend them to everyone!!!

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Mary Demaria, on Google

I only have great things to say about Matt at Echo-Norvell. My husband’s hearing aids were no longer helping. He still had 2 yrs to go before insurance would cover a new pair. Matt took a lot of time to make sure Jerry did not have anything medical causing his...

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Cheryl Jenkins, on Google

I bring my mother in for services with Matt. I wish every place of business could operate with his values. Been with Echo Norvell for years and always am pleased w getting new hearing aids or just stopping by for a cleaning. I highly recommend!!!

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Lisa Pierpont, on Google