Hearing Aid Center in Lancaster

Echo-Norvell Hearing Aid Service

Office Hours

  • Monday: 8:00 am - 4:00 pm
  • Tuesday: 8:00 am - 4:00 pm
  • Wednesday: 8:00 am - 4:00 pm
  • Thursday: 8:00 am - 4:00 pm
  • Friday: 8:00 am - 4:00 pm
  • Saturday: Closed
  • Sunday: Closed

Echo-Norvell Hearing Aid Service

414 East Main St Suite 200, Lancaster, OH 43130
Location Details

About Us

Hearing Care Excellence for Lancaster and Newark, OH

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Lancaster and Newark, OH communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Schedule Online

Meet the Staff

Derek Gorsuch, HIS

Hearing Instrument Specialist

Derek Gorsuch is the Hearing Instrument Specialist located in our Lancaster office. He is responsible for hearing tests, diagnostic testing and hearing aid consultations. Derek also performs cleaning, servicing and programing of hearing devises, most at no charge. Derek is a factory trained Hearing Instrument Specialist with extensive training to help give you the very best care possible in the Lancaster area. Derek is a graduate of West Muskingum High School in Zanesville and Zane State College where he graduated with a degree in Business Management.

Derek is a licensed hearing instrument specialist by the State of Ohio, and has been involved in the hearing healthcare field his entire life. As a youngster, he had the privilege to be around the hearing healthcare field observing his father working with two of the most predominant ENT’s (Otolaryngologist) in Ohio. Seeing how these doctors could help people inspired him to help people with their hearing need. Now Derek works hand in hand with the ENT’s in The River View medical facility, which has brought his journey full circle.

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Jeannie Waddell, on Google

Derek goes out of his way at the Lancaster office to provide top quality care and advice related to your hearing needs. He really helps you to feel comfortable and at ease when selecting a quality hearing aid. He is prompt with any questions you may have and provides top...

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Debra Scarberry, on Google

Found Echo-Norvell by chance, and so happy we did. I talked with Derek a couple times on the phone. Told him our situation and previous experience the week prior. Derk was very kind and respectful with my mom and I. The visit was quick and easy. Thank you Derk for...

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Barb Stevison, on Google

I got hearing aids from Derek last year. I was having some issues recently with the app & 1 of my hearing aids. Derek explained the app & how to fix & the difference in ears & adjusted my aids accordingly. He has the best personality & cares about his...

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sandra norris, on Google

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anita Smith, on Google

The hearing test was very well done. I got an accurate reading for my hearing loss. The selection of a hearing aid was easy. No pressure. Everything explained. Very happy with the service I got.

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Michael McDevitt, on Google

Amazing service !! Hearing aides are wonderful!!

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Dianna Lynn, on Google

My representative Derek always takes care of everything fast.

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Shannon Yoders, on Google

Awesome experience ☺️

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Kenya Walker, on Google

Derek was great to work with. He was very knowledgeable and took his time to make we understood all our options. Would highly recommend him and his company!

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Steve, on Google

I was very happy and satisfied with all my interactions with Dr. Norvell, I'm excited to be able to hear. He was kind and patient and answered all my questions and concerns. Thank you for my family, who have had to repeat themselves for many years. When I got home...

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Deb Jones, on Google

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Angela Mash, on Google

Very pleased

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Roger Morgan, on Google

Very friendly, little to no wait, procedures explained and easily understood, nice atmosphere. Suggestion: I found it better to close my eyes during the headset test so I wouldn’t anticipate the sound if I watched the keyboard being pushed.

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Deborah Music, on Google

My mom recently got hearing aids and I would recommend this place to anyone looking. The are very knowledgeable and even more helpful than my expectations. Keep up the good work!

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Tricia Tilley, on Google

Every good. And warm setting made me feel comfortable had good visit.

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Kathi Hurst, on Google

Derek is great Very helpful

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Jack Davidson, on Google

Very pleasant visit. Derek was very attentive and informative!

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Juile Duncan, on Google

Always friendly and Very Professional would definitely recommend to everyone looking for hearing aids and LOVE there waiting area one of the best I have ever seen

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Jerry “JAX71” Kidder, on Google

Very good people. Explain everything. Very comfortable

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Doug McCanna, on Google

Very patient and caring!! No high pressure sales or gimmicks.

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Kim Wright, on Google