Hearing Aid Center in Lancaster

Echo-Norvell Hearing Aid Service

Office Hours

  • Monday: 8:00 am - 4:00 pm
  • Tuesday: 8:00 am - 4:00 pm
  • Wednesday: 8:00 am - 4:00 pm
  • Thursday: 8:00 am - 4:00 pm
  • Friday: 8:00 am - 4:00 pm
  • Saturday: Closed
  • Sunday: Closed

Echo-Norvell Hearing Aid Service

414 East Main St Suite 200, Lancaster, OH 43130
Location Details

About Us

Hearing Care Excellence for Lancaster and Newark, OH

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Lancaster and Newark, OH communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Schedule Online

Meet the Staff

Derek Gorsuch, HIS

Hearing Instrument Specialist

Derek Gorsuch is the Hearing Instrument Specialist located in our Lancaster office. He is responsible for hearing tests, diagnostic testing and hearing aid consultations. Derek also performs cleaning, servicing and programing of hearing devises, most at no charge. Derek is a factory trained Hearing Instrument Specialist with extensive training to help give you the very best care possible in the Lancaster area. Derek is a graduate of West Muskingum High School in Zanesville and Zane State College where he graduated with a degree in Business Management.

Derek is a licensed hearing instrument specialist by the State of Ohio, and has been involved in the hearing healthcare field his entire life. As a youngster, he had the privilege to be around the hearing healthcare field observing his father working with two of the most predominant ENT’s (Otolaryngologist) in Ohio. Seeing how these doctors could help people inspired him to help people with their hearing need. Now Derek works hand in hand with the ENT’s in The River View medical facility, which has brought his journey full circle.

I'm very happy with the service. They have great customer service and are very helpful with the hearing process.

Reviewer Profile Photo Shannon Filyo, on Google

Fast and easy, everyone was nice, and I can hear

Reviewer Profile Photo Sheridan Bush, on Google

Reviewer Profile Photo Patricia Wynkoop, on Google

Reviewer Profile Photo Meyling Perez, on Google

I met with Derek at Echo-Norvell in Lancaster due to reduced reception on my hearing aids. Derek was able to rectify the matter efficiently and effectively, as he has done during past visits. I am extremely satisfied with my experience today, 12/16/24. Keith French

Reviewer Profile Photo Keith French, on Google

I have been going to Echo-Norvell in Lancaster, Oh. I meet Derek there about 6 years ago. He tested me and fit me with very nice hearing aids. Derek/Echo-Norvell has always taken very good care of me, no matter what small problem I might be having with my hearing aids....

Reviewer Profile Photo Alan Hawkins, on Google

Very professional and extraordinary helpful.

Reviewer Profile Photo Donald Ellis, on Google

Derek has taken care of my hearing aid needs since I first got them and is always helpful and responsive to my questions and concerns. Couldn’t ask for better support and service. Definitely recommend him for hearing related issues

Reviewer Profile Photo Brad Trainer, on Google

Friendly, caring kind

Reviewer Profile Photo Jennifer Wohrer, on Google

Derick at your Lancaster, Ohio office was very professional and able to solve the problem I had with my hearing aids.Thank you Derick.

Reviewer Profile Photo Frances Matz (Fran), on Google

Very friendly and professional.

Reviewer Profile Photo Jeff Henderson, on Google

The hearing test was done by an audiologist, at my ENT but also affiliated with this office. The office was very professional.

Reviewer Profile Photo Angela Nixon, on Google

Reviewer Profile Photo Cathi Whitcraft, on Google

What I don't understand is if you allow 3,000 for hearing aids why can't I get the ones you don't see for 2,000? It seems that you are not looking out for me I wear glasses the over the ear aids come out when I take my glasses off

Reviewer Profile Photo Sandra Mayernik, on Google

Reviewer Profile Photo Doug Dyer, on Google

Echo Norvell Hearing was very helpful in getting Hearing aids for my uncle that work for him. He is very happy with his new Hearing aids.

Reviewer Profile Photo Paul Farley, on Google

Competent, courteous, and friendly. Derek is qualified and helpful.

Reviewer Profile Photo Peggy Sattler, on Google

Wonderful dic polite fixed problem I had with my hearings aids would recommend him to my friends

Reviewer Profile Photo Jeannie Waddell, on Google

Derek goes out of his way at the Lancaster office to provide top quality care and advice related to your hearing needs. He really helps you to feel comfortable and at ease when selecting a quality hearing aid. He is prompt with any questions you may have and provides top...

Reviewer Profile Photo Debra Scarberry, on Google

Found Echo-Norvell by chance, and so happy we did. I talked with Derek a couple times on the phone. Told him our situation and previous experience the week prior. Derk was very kind and respectful with my mom and I. The visit was quick and easy. Thank you Derk for...

Reviewer Profile Photo Barb Stevison, on Google

I got hearing aids from Derek last year. I was having some issues recently with the app & 1 of my hearing aids. Derek explained the app & how to fix & the difference in ears & adjusted my aids accordingly. He has the best personality & cares about his...

Reviewer Profile Photo sandra norris, on Google