Our Office
Derek Gorsuch is the Hearing Instrument Specialist located in our Lancaster office. He is responsible for hearing tests, diagnostic testing and hearing aid consultations. Derek also performs cleaning, servicing and programing of hearing devises, most at no charge. Derek is a factory trained Hearing Instrument Specialist with extensive training to help give you the very best care possible in the Lancaster area. Derek is a graduate of West Muskingum High School in Zanesville and Zane State College where he graduated with a degree in Business Management.
Derek is a licensed hearing instrument specialist by the State of Ohio, and has been involved in the hearing healthcare field his entire life. As a youngster, he had the privilege to be around the hearing healthcare field observing his father working with two of the most predominant ENT’s (Otolaryngologist) in Ohio. Seeing how these doctors could help people inspired him to help people with their hearing need. Now Derek works hand in hand with the ENT’s in The River View medical facility, which has brought his journey full circle.
All aspects of my experience was excellent. Derek was extremely helpful and knows his stuff. Would definitely recommend recommend.
Joe Sandbrink, on Google
Derrick was very helpful and polite. I would recommend him to all my family and friends.
Ed Berridge, on Google
James Ratliff, on Google
I love the customer care you receive with Derrick. He’s always there to answer all your questions. Great customer service!!
Kathleen Birch, on Google
Derek did a thorough job of cleaning my hearing aids and was helpful and pleasant to deal with.
Toni Harper, on Google
Great experience. DERICK ANSWERED ALL MY CONCERNS AN WAS VERY HELPFUL. DEALT WITH THEM BEFORE AND ALWAYS FELT AT EASE.
Kevin, on Google
Colleen Brinkley, on Google
I have a lot of good things to say about echo Norvell, they always been there for me and there prices are affordable.
Dana Weisenberger, on Google
Terry Williams, on Google
Pamela Gray, on Google
Gary says" I am thrilled with the service I received at Echo-Norvell Hearing Aid Service. I can HEAR again! Thanks
Val Grain, on Google
Jack Charles, on Google
Have never had anything but great service. Derek is always prompt to return my calls if he is busy with a customer and unable to answer at the time. He is kind and knowledgeable and answers any questions or concerns. I would recommend this practice highly.
Lou Reef, on Google
Customer Service was top notch!!! Very pleased with both gentleman we spoke with (at 2 different locations) Thank you!
Michele Hanna, on Google
Barb Krile, on Google
Derek is a wonderful person and very caring. I would not go to any other hearing spealiest. He's very polite and very understanding. Echo-Norvell you have one specail guy in yr office.
Rachelle Bateman, on Google
Very friendly atmosphere and great service
Dan Smith, on Google
They are friendly, fast and professional. We have not had any issues with the hearing aids. Clean office and always ready to make us appointments if we need one. You won’t be disappointed with them!
Calvin Reedy, on Google
Sylvia Vance, on Google
Friendly & answered all my questions Was soooo patient with me. Really appreciated the time he spent with me. Again sooooooo patient!!
Patricia Hanley, on Google
David Seely, on Google