After years of struggling with inconsistencies in my hearing aids from my past audiologist I had finally found Echo-Norvell and Matt Starner to help end all my problems. I travel 45 minutes to visit Matt for my hearing aids because I am treated like family and I get the best of the best not only in products but in customer service.
I am a Suture/Ortho Nurse at Children’s Hospital and I need to have the best equipment that allows me to be proficient at my job. For those of you who are hearing impaired you can understand how much harder it is to hear and understand small children than it is a grown adult. The way I am treated by Matt is the same way I treat my patients daily giving them the best care I can.
Any time I have any issues with my hearing aids or need an adjustment I can message Matt and within a few hours I have a response and a time to come in and get them checked out or fixed. He always gives me the time of day and answers any questions he can for me. I have even been able to troubleshoot my problems at home saving me the drive. Not every business is willing to take the time to do that.
Many ask why do I not find somewhere in Columbus to get your hearing aids? My answer is you cannot beat the customer service and the quality of the products. I do not have to worry about getting the wrong equipment or having to pay for the most expensive one because of my severe hearing loss. By severe meaning I have a 60-70% loss in both ears. Matt is straight up honest and gets me what I need within the budget I have.
If you have any type of hearing loss no matter how big or small, I encourage you to see Matt at Echo-Norvell and get the solution you need. Life is too short to go without. I of all people would know as it was not till I was about 24-25 years old that I finally got the right hearing aids that I needed to actually have a phone conversation in private. It was not until then I actually had an hour long conversation on the phone.
Whether you are looking for your first pair of hearing aids or your next pair, I recommend you see Matt Starner for the whole package. You will not be someone who just needs hearing aids but a new member of the family at Echo-Norvell. Do not go another day without getting the help you need, call in and Shelby will set up your appointment with Matt Starner to get your hearing where it should be.